Rental Terms
The short version of what every GNetwork booking includes and requires.
1. Booking and confirmation
Submitting a request does not reserve a vehicle. Every request is reviewed and confirmed personally by a GNetwork concierge, who will contact you to complete the deposit, coverage verification and delivery details. Rates shown are per day, subject to availability, and trips of 8+ days are priced individually.
2. Eligibility
- Renters must be at least 18 years old and hold a valid, unexpired driver's license through the return date.
- Driver verification (license and insurance) must be completed before delivery. Renters under 21 and international licenses are reviewed case by case.
- Only verified drivers named on the agreement may operate the vehicle.
3. Deposit and payment
A refundable security deposit of $1,000 is held on every vehicle before hand-off and released after return, less any overage, fuel or charging, tolls, citations, cleaning or damage charges that apply. The rental total is due before delivery.
4. Mileage and use
Each rental day includes 100 miles. Additional miles are billed at the per-mile rate shown on the vehicle's page. Vehicles may not be used for racing, track days, towing, ride-share or commercial hire, or driven outside California without written approval. No smoking; a cleaning fee applies.
5. Delivery and return
Delivery within Orange County, CA is included. Vehicles are delivered and returned at the agreed time and location with the same fuel or charge level; late returns are billed at the daily rate. Please report any damage or warning lights immediately.
6. Damage, fines and responsibility
The renter is responsible for the vehicle from hand-off until return, including damage, theft, loss of use, tolls, parking and traffic citations incurred during the rental. Claims are processed through the renter's own insurance first (see Insurance Requirements).
7. Cancellations
Cancel at no charge up to 72 hours before delivery. Cancellations inside 72 hours may be charged one rental day; no-shows are charged in full. Weather or mechanical issues on our side are rebooked or refunded in full.
This page summarises the rental agreement you sign at delivery; the signed agreement governs. Questions: contact the concierge.